RAWE
Legal
Privacy Policy
Last updated: May 2025
Introduction
RAWE ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website or purchase our products.
By using our website or placing an order, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.
Information We Collect
We collect information you provide directly to us, including:
· Full name and delivery address · Phone number and email address · Payment details (processed securely via ABA Pay or Wing Money — we do not store card information) · Order history and preferences · Messages and inquiries sent to us via our contact channels
We may also collect basic technical data automatically, such as browser type, device type, and pages visited, to help us improve our website experience.
How We Use Your Information
We use your information to:
· Process and fulfill your orders · Communicate order updates, shipping status, and customer support · Send promotional messages (only if you've opted in) · Improve our website, products, and services · Comply with legal obligations under Cambodian law
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted service providers (such as delivery partners within Cambodia) strictly to fulfill your orders. These parties are bound by confidentiality agreements and may not use your data for any other purpose.
We may also disclose information when required by Cambodian law or government authorities.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can disable cookies in your browser settings at any time. However, some features of the website may not function correctly without them.
Data Security
We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
We encourage you to keep your account credentials confidential and contact us immediately if you suspect any unauthorized use of your information.
Your Rights
You have the right to:
· Access the personal data we hold about you · Request correction of inaccurate information · Request deletion of your data (subject to legal obligations) · Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at @raweofficail on Telegram or Instagram.
Children's Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
RAWE — Phnom Penh, Cambodia Telegram: @raweofficail Instagram: @raweofficail Email: contact via our website contact form